Shipping Information - Arctic Hunter

What shipping methods are available?

We provide standard shipping through a reliable courier company to ensure a consistent experience for all our customers. All deliveries are made within 2-3 business days.

How long will it take to get my package?

Our standard shipping time is 2-3 working days. If you place an order on the weekend, it may take an additional day to process the delivery.

Do you ship internationally?

Currently, we only ship within the United Arab Emirates and only within city limits. We do not ship to remote areas or Free Zones where our courier company cannot deliver. If you are in such an area, please provide an alternative address within city limits or arrange to pick up your order from our store.

Payment Information

What payment methods are accepted?

We offer the following payment methods to accommodate our customers:

• Cash-On-Delivery: Pay in cash upon receiving your goods.
• Debit/Credit Card: Securely process payments online within seconds.

Is buying online safe?

Yes, buying online is safe. With the growing trend of e-commerce, companies have implemented strong security measures to ensure safe transactions. Many consumers prefer online shopping for its convenience and ease.

Orders and Returns

How do I place an order?

To place an order, visit our website and select the products you want. Once you have added items to your cart, proceed to checkout, enter your details and address (within UAE city limits), choose your payment method, and click "Place Order." Your package will be delivered within 2-3 working days.

How do I track my order?

You can track your order by logging into your user account and entering your order number. If you checked out as a guest, send us a query with your order number, and we will provide the status of your order.

Do I need an account to place an order?

No, you do not need an account to place an order on our website. You can also place an order as a guest. However, creating an account and subscribing to our newsletter is recommended to stay updated on the latest models and receive early discounts.

Who should I contact if I have any queries?

You can contact our customer service team by filling out the form on our "Contact Us" page, calling us at the provided number, or visiting our store at the given location on the "Contact Us" page.

Contact Us

Eminent Luggage EST.
Near Sabakha Bus Station
Office 703 & 704
Abraj Centre, Deira, Dubai
Email: khayamex@emirates.net.ae

We are here to assist you with any questions or concerns you may have. Thank you for choosing Arctic Hunter!